Frequently asked questions
We provide dog meet and greets, individual and group dog walking services, as well as in-home pet sitting.
The areas covered include St John's Wood, Regents Park, Primrose Hill, Hampstead Heath, West Hampstead, Maida Vale, and Little Venice.
For dog walking, we are available Mondays to Sundays between 9am - 5pm subject to availability.
For pet sitting, we are available at daytime, Mondays to Sundays between 9am - 5pm subject to availability.
Ad hoc requests are welcome, and I will always do my best to accommodate last-minute bookings whenever possible. However, to help ensure availability, I kindly recommend providing at least three hours’ notice when making a request.
Dogs are walked in small groups, with a maximum of three per walk.
I will personally collect and return your dog from your home or local park on foot at the agreed time.
No, I only offer daytime dog and cat sitting.
To enquire about my services, please complete the contact form at the bottom of any page and specify which service(s) you are interested in for your pet.
To schedule single or multiple bookings, please click 'Book Now' on the service you require and customize the reservation according to your preference. For example, if a Private Dog Walk is required for more than 1 hour, you can select + Add Service and select the same option for as many hours as needed on a preferred date (subject to availability).
For additional queries regarding bookings or other, feel free to email me at m.woofandwalks@gmail.com.
In order to secure the booking for dog walks, full payment via bank transfer or cash is required at the time of dog collection.
For pet sitting, full payment via bank transfer or cash is required at the time of arrival to the client's home.
No, full payment for the chosen service(s) is only required at the time of dog collection or upon arrival at the client’s home for pet sitting.
No. You are welcome to provide a set of keys to allow me to collect and return your dog even if you are not at home.
I accept most breeds; however, for safety reasons, I do not walk or pet sit dogs that are considered high-risk or have a history of aggressive behavior. This includes breeds such as Pit Bulls, Rottweilers, Cane Corsos, and other large guardian breeds. My priority is ensuring a safe and enjoyable walk for all dogs in my care, as well as for the public.
If you are unsure whether your dog qualifies, feel free to reach out to m.woofandwalks@gmail.com for more details.
I am unable to include dogs with aggressive behaviour in group walks, and this policy also extends to private walks for safety reasons.
By law, all dogs must wear an identification tag with up-to-date contact details when in public. Additionally, a secure and comfortable lead or harness must be provided.
For pet sitting services, please ensure your pet has enough food and supplies to last the entire duration of the booking.
When you complete the booking form, I securely store your dog’s veterinary information to be used solely in emergencies. In the rare case of an emergency, I will promptly notify you. If veterinary treatment is needed, your dog will be taken either to your preferred vet or, depending on the situation, to the closest available veterinary facility.
Walks will proceed in rainy or muddy conditions, and I’ll do my best to clean and dry your dog afterwards. To help with this, please ensure a towel is left out and, if possible, access to a hose is available.
However, in the event of extreme or unsafe weather, walks may need to be shortened or cancelled to prioritise the wellbeing of your dog(s) and myself.
Please contact me by email or telephone by giving at least 3 hours notice if cancellation or rescheduling of a booked service is needed. This cancellation will be free of charge.
Please note: If a cancellation is made after I have already arrived at the agreed location, a £10 fee may be requested to cover time and travel costs. I understand that unexpected situations can arise, so this fee will not apply in genuine exceptional circumstances.
Our terms and conditions can be found here.